technicalsupport - faq
top technical questions
what does TCP/IP stand for?
TCP/IP stands for Transmission Control Protocol (TCP) and Internet Protocol (IP). [ top ]
what is a cookie?
A cookie is selected bits of data put on a hard disk after a Web site visit. The most common use of this data is to promote efficiency on Web sites requiring a username and password. The cookie on the hard disk stores username and password information on it, so site visitors do not have to log into every page that requires username and password information. [ top ]
what is a browser?
A browser is a computer program that contacts a Web server and requests information or resources. The Web server locates the Web site and then sends the information to the Web browser, which displays the results. Examples of Web browsers are Internet Explorer or Netscape Navigator. [ top ]
what are IP addresses used for?
IP is unique Internet address information used to deliver mail and other data from computer to computer. [ top ]
what is DNS?
DNS is an acronym for Domain Name System. It is an easy way to keep track of computer addresses. DNS gives each computer on the Internet an Internet address, or domain name, using recognizable letters and words instead of numbers. DNS translates the plain English address into numbers that computers can understand. [ top ]
what does HTTP stand for?
HTTP stands for Hypertext Transfer Protocol. It is the protocol used by the World Wide Web. [ top ]
what does ISP stand for?
ISP is an acronym for Internet Service Provider. That describes a company, such as Access US, which provides connectivity to the Internet. [ top ]
how does e-mail work?
E-mail messages are sent the same way as most information on the Internet. The TCP protocol breaks up your messages into packets, the IP protocol delivers the packets to the proper location, then the TCP protocol reassembles the messages on the receiving end so your message can be read. [ top ]
what is spam?
Spam is unsolicited junk e-mail commercial companies send out. Typically these are sent in an effort to get the receiver to purchase goods or services. Spam is difficult to stop; however, at Access US we have a policy to discontinue service and/or fine those who spam any e-mail through the Access US domain name. [ top ]
