Access US :: Technical Support

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technicalsupport - dial-up

Setup | Troubleshooting | Dial-up Numbers

If you are having difficulty getting online, please review our Setup and Troubleshooting sections for help. If these guides do not help, please call our technical support telephone number or send us an e-mail.

The number one problem getting online is the use of incorrect syntax for the username. When entering your username and password, you must have the domain name (@accessus.net, @anet-stl.com, @tetranet.net, @dialnet.net, or @busprod.com) to logon. Without having the domain name at the end of the username (should look like an e-mail address, e.g. username@accessus.net) you will not be able to logon.

Web Accelerator:

Download the Web Accelerator here.

http://downloads.accessus.net/accessus-web-3.12.2.exe

Since 1995, Access US has been one of the fastest growing Internet Service Providers in the Midwest. Headquartered in downtown St. Louis, Access US is dedicated to providing people and businesses with the highest quality internet services. From Dial-up to Pogo DSL, web-design to e-commerce, T-1 to OC-3, Hosting to Co-location. Access US, access the power of the internet.