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welcometo customer support

Access US works hard to provide you with the highest quality Internet services and support available. Everyone is encouraged to "go the extra mile" to give quality solutions to our customer.

When you have a question or suggestion, you can talk to a real person. At Access US everyone is encouraged to go that extra mile to make sure that our customer's questions or problems get resolved as quickly as possible.

Check out our on-line resources for answers to questions, configuration requirements, account information, billing preferences, etc.

Now, along with your fast Access US Internet connection, you get fast customer service! Your Account pages allow you to quickly and easily change or add to your service and review or change billing information.

importantinformation

POP3 Server:

mail.accessus.net

SMTP Server:

mail.accessus.net

News Server/USENET Server:

news.accessus.net

Primary DNS Number:

209.145.150.10

Secondary DNS Number:

209.145.176.20

 
customerservice

Customer service is available to assist you with your billing needs, administrative issues, policies and general services.

Hours:

8:00AM to 5:30PM
Monday - Friday

E-mail:

billing@accessus.net

Phone:

314-655-7700 (local)
800-638-6373 (toll free)

technicalsupport

Access US technical support is here to assist you with any technical difficulties you might have getting connected to the Internet or setting up your e-mail.

Hours:

8:00AM to 8:00PM
Monday - Friday

E-mail:

Dial-up
techsupport@accessus.net

DSL
dslsupport@accessus.net

Phone:

314-436-6272 (local)
866-271-7001 (toll free)

Go to technical support

Since 1995, Access US has been one of the fastest growing Internet Service Providers in the Midwest. Headquartered in downtown St. Louis, Access US is dedicated to providing people and businesses with the highest quality internet services. From Dial-up to DSL, web-design to e-commerce, T-1 to OC-3, Hosting to Co-location. Access US, access the power of the internet.

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